Frequently asked questions
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Please visit my Contact Page on my website for my email address and links to my social channels. You can also contact me via the form on the same page if you prefer.
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Complete the form on my contact page and choose ‘Book Discovery Call’ from the dropdown. You’ll be sent a link to book a call on a date and time that suits you.
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I live in leafy Surrey with my pup Vinnie. As all of my work with clients can be done online, I am lucky enough to connect with people all over the country quite easily.
At the moment all of my clients are based in the UK but I'd be happy to speak to anyone looking for support outside of the UK. Please just get in touch via the details on the Contact page.
About & Contact
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Each client and project has different requirements, budgets and timelines so the cost is depending on several things.
The first step is to arrange a Discovery Call to discuss what exactly you are looking for. If we decide that working together is right for both of us, we will work on a scope of work (SOW) proposal and I’ll be able to give you cost before we get going.
All support comes with the option of paying in 2 or 3 equal instalments.
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Yes, ensuring my services are available to everyone is important to me. You’ll have the option to pay in full or in 2 or 3 equal instalments across all services.
Mentoring sessions are all priced at a flat rate. If you want to buy more than 1 session, I offer bundle options which are available with discounts. More information on these here.
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As a Shopify and Klaviyo partner I have access to exclusive discounts and rates for clients that work with me.
Get in touch for the most up to date offers.
Pricing & Payments
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I offer a variety of eCommerce services to help clients looking different levels of support and guidance. I specialise in Shopify, Squarespace from a website point of view and Klaviyo for email and SMS marketing.
This covers but not limited to Website Design / Optimisation, Analytics and Reporting, Organic Search and Email Marketing. A lot of what clients are looking for often crosses over into a little bit of all of these.
I work with my clients in a few different formats, have a look at my Services for more information.
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I offer lots of different services and support for building and updating websites. The timescale will be dependant on what kind of support you're looking for. Generally I work to a 4 - 10 week timeline but we would discuss this once we start working together.
More information on my Website Design & Optimisation services here.
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It can take anywhere from a couple of hours to one or two days, depending on whether you’re starting from scratch or migrating over from another CRM provider.
I’ll be able to give you a more accurate timeline once I know what you’re looking for, so feel free to send me a message and we can chat.
Working Together
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Absolutely. I do audits for a lot of clients, and this tends to be where our working relationship starts. Get in touch to book a Discovery Call.
We will then schedule a 60 minute 'Take Action’ Call and go through your website together. After our call, if you'd like to work with me on making changes to your site we can then discuss a plan of action, budgets and timelines. If you'd rather not work together after our call, then there's also no obligation to.
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I specialise in helping my clients optimise their website so that Google can read it properly and display it to customers searching for products or services like theirs.
The good news is there is almost always something we can amend or improve on a website that will make a positive impact to search results, so it's one of my favourite things to help clients with!
Get in touch and we can work on a bespoke SEO plan for your website.
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Unfortunately this isn’t something I’m able to support you on at the moment. I can recommend a few brilliant ad strategists who can help though, so feel free to drop me a message.
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I support a lot of my clients with this request. It’s only natural once you’ve got the foundations off the ground you’ll eventually want to level up your website.
The good news is it’s usually just a few tweaks to the user experience that can make a big impact. Drop me a message to chat through what you need help with.
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Absolutely I can give you had with this. It’s usually the part that get’s forgotten but it’s important you use the free tools available to you when you can.
Send me a message and we’ll get you set up in no time!
Common Client Questions
If you’ve still got questions, then please book a free no obligation Discovery Call.
